Privacy policy
Plain English: what we collect when you send us a form, and what we do with it.
What we collect
The only personal information this site collects is what you type into one of our forms: a battery kit quote, an accessory price request or a dealer and fleet application. That can include your name, phone number, email address, your cart's make, model and year, the kit or product you're asking about, business details on a dealer application, and anything you write in the message box.
If you call, text or email us directly, we also get your phone number or email address and whatever you send us, such as a photo of your battery bay.
How a form reaches us
Depending on how the form is set up, sending it either opens a pre-filled email in your own email app (nothing is sent until you send that email yourself) or delivers the details to us through a form-handling service that passes them on to our team.
How we use it
We use your information to answer your request: to confirm what fits your cart, give you a price, send an order link and follow up about that request. By sending a form, you agree we may call, text or email you about it.
Message and data rates may apply to texts. Reply STOP to any text to stop getting them, or tell us at any time that you'd rather not be called or emailed.
What we don't do
We don't sell or rent your information, and we don't add you to a marketing list from a quote request.
This site doesn't set cookies or run analytics or advertising trackers. Its fonts load from Google Fonts, so Google receives your browser's IP address when a page loads, as with any website that uses them.
Who we share it with
Only the services we need to handle your request, such as our email provider and, if you place an order, the shipping carrier that delivers it. We may also disclose information when the law requires it.
How long we keep it
We keep your information for as long as we need it to handle your request and keep normal business records, then delete it.
Your choices
You can ask us to show you, correct or delete the information we have about you. Call 1-866-51-LITHIUM or email sales@lithiumfactory.com.
Children
This site isn't meant for children under 13, and we don't knowingly collect their information.
Changes
If we change how we handle your information, we'll update this page and the date below. Last updated October 2, 2026.